The Vendor Experience

The Vendor Experience

There’s a group that I think deserves some careful attention and thought as well: your suppliers, vendors, and contractors. How can you make it a great experience for them to work with you?



Make It Easy to Pay You

Make It Easy to Pay You

Do you want to get paid? Yes? Then let’s talk about how you get paid. The easier you can make this step, the easier it is for your customers/clients to pay you.



Assistants Shouldn’t Do Everything

I’ve always believed in working with people who rock at their one thing. When my own Virtual Assistant (VA) mentioned to me that it drives her crazy seeing so many in the VA space trying to do bookkeeping and encouraged me to write a blog post on why that’s not a good idea, I thought it would be fun to bring in some collaborators who have learned this lesson.




Why You Should Use Credit Cards for Your Small Business

Why You Should Use Credit Cards for Your Small Business

Here it is: credit cards absolutely rock for small businesses. Does this seem counterintuitive? After all, checks are still somehow ubiquitous and racking up debt isn’t a great strategy for sustained profitability. Yet, I wholeheartedly believe that small businesses should pay everything they possibly can on credit cards. Here are four reasons why.