The Vendor Experience

The Vendor Experience

There’s a group that I think deserves some careful attention and thought as well: your suppliers, vendors, and contractors. How can you make it a great experience for them to work with you?



Make It Easy to Pay You

Make It Easy to Pay You

Do you want to get paid? Yes? Then let’s talk about how you get paid. The easier you can make this step, the easier it is for your customers/clients to pay you.



Assistants Shouldn’t Do Everything

I’ve always believed in working with people who rock at their one thing. When my own Virtual Assistant (VA) mentioned to me that it drives her crazy seeing so many in the VA space trying to do bookkeeping and encouraged me to write a blog post on why that’s not a good idea, I thought it would be fun to bring in some collaborators who have learned this lesson.




Pay Yourself!

Pay Yourself!

If I could wave a magic wand and be able to help every entrepreneur (especially the new ones) understand only one concept, it would be about how they pay themselves as the owner. I’m tired of seeing them not pay themselves, underpay themselves or pay themselves erratically. I’m tired of watching them celebrate milestone or profitable months in their businesses knowing they’re personally not making anything.


Why You Should Use Credit Cards for Your Small Business

Why You Should Use Credit Cards for Your Small Business

Here it is: credit cards absolutely rock for small businesses. Does this seem counterintuitive? After all, checks are still somehow ubiquitous and racking up debt isn’t a great strategy for sustained profitability. Yet, I wholeheartedly believe that small businesses should pay everything they possibly can on credit cards. Here are four reasons why.

Future-Proof Your Business

Future-Proof Your Business

Lately, I’ve had some really interesting conversations about preparation: how to recession-proof or future-proof your business, questions about having an emergency fund, etc. These are amazing questions to consider as a small business owner. Let’s dig into this. First, a look behind the curtain at which businesses are faring better right now and why. Then we’ll explore the lessons to be learned from this and how you can apply it to your own business.

Can you last in survival mode?

Can you last in survival mode?

Survival mode. Sometimes it’s for a little while. Sometimes it can be a longer while. Sometimes it’s not too bad and sometimes you’re not sure you can make it through. If you could figure out exactly how long you can last in survival mode and what levers you can pull to adjust that length, wouldn’t that make you feel better about making decisions?

Bank It: Getting Paid for Your Work

Bank It: Getting Paid for Your Work

I’m here to tell you to stop and make A/R a priority! Treat this as seriously as you would if someone was stealing money directly from your wallet, which is essentially what is happening. There are two main things to consider:  What you can do ahead of time (your model) and what you can do after rendering services (your process).